Four Ways to Place an Order:
1) Call toll free: 877-863-4549
2) Fax:  203-483-5297
3) Email: info@justlanyards.com
4) Mail: P.O. Box 1062, Branford, CT  06405

Production and Shipping:
- Typical production time is 3 to 4 weeks (custom printed) and 2 to 3 days (blank)
- Rush service is available on most custom printed items for a nominal fee (call for quote)
- Prices may change without notice
- No changes allowed after product production has started
- Cancelled orders will be billed for all work completed
- No returns unless defective and must have prior approval and RMA number
- Orders are shipped via UPS Ground unless specified otherwise at time of order
- All items are packaged in bulk
- Special packaging is available (call for quote)
- Payment is either by major credit card, corporate purchase card or check
- F.O.B. our factory
- Drop ship service charge: $5 per location
- Random samples are available upon request
- Preproduction samples will be billed at $50 and credited towards actual order
- Returned blank goods are subject to a 15% restocking fee
- Freight and set-up charges are non-refundable

Artwork:
- Artwork proofs available upon request
- No order will proceed until we receive a signed approval
- Camera-ready (B&W) artwork is required for all original designs
- We will typeset at no additional charge
- Any modification or addition to original artwork will be billed at $25/hr (one hr minimum)
- Accepted file formats are .ai, .eps, .tif, .bmp, and .jpeg. Bitmaps should be at least 300 dpi.
- One-time artwork set-up fee: $35
- Imprint color change: $7 per color change