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Frequently Asked Questions About our Lanyards

Does the price listed include an imprint?
Is there an artwork set-up charge?
Will I see a paper proof of my artwork?
Can I get blanks and how quickly can they ship?
Does the price include the hardware attachment?
How many characters will fit in the product image area?
Can our logo be imprinted?
How do we get our logo to you?
What file format should the artwork be in?
What fonts are available?
When will my order ship?
Are rush orders accepted?
How much is shipping and handling?
What forms of payment do you accept?
When will I receive a copy of my invoice and credit card receipt?

Does the price listed include an imprint?
-All prices include a single color single position imprint unless specified otherwise
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Is there an artwork set-up charge?
-Yes. All custom imprinted orders incur a one-time set-up charge. We do not charge a set-up fee for reorders using the exact artwork from previous order
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Will I see a paper proof of my artwork?
-Artwork paper proofs are sent upon request. No order will proceed until a signed paper proof is faxed back
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Can I get blanks and how quickly can they ship?
-Blanks are always available at a reduced cost. Call for pricing. They typically ship within 2 to 3 business days
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Does the price include the hardware attachment?
-Yes. All lanyard pricing includes your choice of snaphook, bulldog clip or o-ring
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How many characters will fit in the product image area?
-This will vary from product to product and by the amount of text you have. We make every effort to fit your text within the product image area indicated on the product page while keeping it legible. In most cases text can be set on more than one line for large amounts of text. If you are not sure about how your text will look please contact us for assistance
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Can our logo be imprinted?
-Yes. Logos can be printed alone or in combination with text. The exception is when the logo contains too much detail for the size reduction to fit within the product image area.
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How do we get our logo to you?
-All original artwork should sent via email to artwork@justlanyards.com
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What file format should the artwork be in?
-Artwork should be in Black and White and saved as either .TIFF, Adobe Illustrator (version 8.0 or lower), .EPS, .BMP or high resolution .JPG. We accept both MAC and PC files.
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What fonts are available?
-We have hundreds of fonts available for printing. If a specific font is not specified at the time of order we will set your type in either Arial Regular or Arial Bold in all upper or upper/lower case depending on the amount of text and the product image area.
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When will my order ship?
-Custom imprinted orders typically ship within 3 to 4 weeks. Blanks typically ship in 2 to 3 days. Lead-time is subject to availability of materials and/or artwork.
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Are rush orders accepted?
-Rush service is available. Our 5 business day rush adds a 25% up-charge to the per piece price plus Next Day shipping. Our 10 day rush adds a 10% up-charge to the per piece price plus Next Day shipping.
-Shipping is typically one week after artwork is received and/or approved.
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How much is shipping and handling?
-All orders are shipped UPS Ground unless specified otherwise at time order is placed. Actual shipping charges will depend on your location and level of UPS shipping service: Ground, 3 Day, 2 Day or Next Day. Handling charges range from $3 to $6 per carton. Contact us for an exact quote.
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What forms of payment do you accept?
-Payment can be made with any major credit card. We accept Visa, MasterCard, Amex and Discover. Alternatively, we can fax you an invoice and you can mail in a check.
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When will I receive a copy of my invoice and credit card receipt?
-Copies of invoices and credit card receipts are mailed within 1 to 2 days after your order is shipped. If you need a copy sooner for your records you can request one to be faxed.
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For further information or to place an order please contact customer service:
Toll free: 1-863-4549 (M-F 8 am to 6 pm ET)