Frequently Asked Questions About our Lanyards

Does the price listed include an imprint?
Is there an artwork set-up charge?
Will I see a paper proof of my artwork?
Can I get blanks and how quickly can they ship?
Does the price include the hardware attachment?
How many characters will fit in the product image area?
Can our logo be imprinted?
How do we get our logo to you?
What file format should the artwork be in?
What fonts are available?
When will my order ship?
Are rush orders accepted?
How much is shipping and handling?
What forms of payment do you accept?
When will I receive a copy of my invoice and credit card receipt?

Does the price listed include an imprint?
-All prices include a single color single position imprint unless specified otherwise
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Is there an artwork set-up charge?
-No. All custom imprinted orders include FREE Artwork and Revisions.
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Will I see a paper proof of my artwork?
-You will receive a digital proof with every order. In order to verify/confirm actual colors, we recommend you visit a local print shop like Kinko's to view and compare the PMS colors we provide on our templates.
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Can I get blanks and how quickly can they ship?
-Blanks are always available at a reduced cost. Call for pricing. They typically ship within 1 week
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Does the price include the hardware attachment?
-Yes. All lanyard pricing includes your choice of J-Hook, Key Ring, Thumb Trigger, Bulldog Clip and Safety Breakaway (rear neck)
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How many characters will fit in the product image area?
-This will vary from product to product and by the amount of text you have. We make every effort to fit your text within the product image area indicated on the product page while keeping it legible. In most cases text can be set on more than one line for large amounts of text. If you are not sure about how your text will look please contact us for assistance
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Can our logo be imprinted?
-Yes. Logos can be printed alone or in combination with text. The exception is when the logo contains too much detail for the size reduction to fit within the product image area.
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How do we get our logo to you?
-All original artwork should sent via email to artwork@justlanyards.com
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What file format should the artwork be in?
-Artwork should be in Black and White and saved as either .TIFF, Adobe Illustrator (version 8.0 or lower), .EPS, .BMP or high resolution .JPG. We accept PC files.
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What fonts are available?
-We have hundreds of fonts available for printing. If a specific font is not specified at the time of order we will set your type in either Arial Regular or Arial Bold in all upper or upper/lower case depending on the amount of text and the product image area.
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When will my order ship?
-Custom imprinted orders typically ship within 3 to 4 weeks. Blanks typically ship in 1 to 2 weeks. Lead-time is subject to availability of materials and/or artwork.
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Are rush orders accepted?
-We can rush your order at no additional charge, however, rushed orders do not have a guaranteed delivery date.
-Shipping is typically two week after artwork is received and/or approved.
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How much is shipping and handling?
-All orders are shipped UPS International Air Express unless specified otherwise at time order is placed. Shipping costs are covered by us! You'll never pay shipping here at Just Lanyards.
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What forms of payment do you accept?
-Payment can be made with any major credit card. We accept Visa, MasterCard, Amex and Discover. Alternatively, we can fax you an invoice and you can mail in a check or pay with a Purchase Order if from a government organization/school.
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When will I receive a copy of my invoice and credit card receipt?
-Copies of invoices and credit card receipts are mailed within 1 to 2 days after your order is shipped. If you need a copy sooner for your records you can request one to be faxed.
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For further information or to place an order please contact customer service: Toll free: 1-866-361-2119 (M-F 8 am to 6 pm ET)